Payment and Delivery

1. Payment Methods

All payments in the Powertex Baltics online store are made in euros (EUR).

Depending on the order and selected collection or delivery method, the following payment options may be available.

Bank Transfer

Customers may pay for their orders by bank transfer using the payment details provided in the order confirmation or invoice.

Please include your order or invoice number in the payment reference.

An invoice can be sent to your email address when required.

For orders paid by advance bank transfer, goods are prepared for dispatch or collection after payment has been received.

SIA “MEIDI” — Company Details

Registration No.: 40103901106
VAT No.: LV40103901106

Swedbank AS
SWIFT/BIC: HABALV22
IBAN: LV16HABA0550140071496

AS Citadele banka
SWIFT/BIC: PARXLV22
IBAN: LV96PARX0017217510002

Online Bank Payments and Card Payments

Customers can select from the available online banking and payment card options during checkout, including payment methods provided through the Montonio payment platform.

The payment methods available for a particular order are displayed at checkout.

Payment transactions are processed by the relevant payment service providers.

Payment Upon Collection

For orders collected at our store in Sigulda, payment in cash or by bank card may be available if offered during checkout or agreed in advance.

2. Delivery Methods

Powertex Baltics provides delivery services within Latvia, Lithuania and Estonia through available delivery service providers.

Omniva Parcel Machines

Orders can be delivered to a selected Omniva parcel machine when this shipping method is available for the order.

During checkout, customers can select their preferred available parcel machine.

Delivery to an Omniva parcel machine is a paid service unless otherwise indicated during checkout.

Shipping costs depend on the order, parcel dimensions, weight and destination.

Courier Delivery to Your Address

We also offer delivery to the customer’s specified address through available courier services.

Delivery costs depend on the weight, dimensions, quantity of goods and destination.

Available delivery methods and their costs are displayed during checkout before the order is confirmed.

Free Collection in Sigulda

Customers may collect their orders free of charge from our store:

Innovative Composites / Powertex Baltics
Vidzemes šoseja 4C
Sigulda, LV-2150, Latvia

We will notify you when your order is ready for collection.

Please wait for confirmation before visiting our store.

3. Delivery Times

For products available in stock, the estimated delivery times after order confirmation and, where applicable, receipt of payment are:

• Latvia — 1–3 working days
• Estonia — 2–5 working days
• Lithuania — 2–5 working days

These estimated delivery times apply to products available in our warehouse and standard delivery arrangements.

If a product is out of stock or requires additional preparation time, we will contact you to agree on a delivery timeframe.

Delivery times may be affected by public holidays, courier schedules and other objective circumstances.

In the event of a delay, we will inform you of the situation and the revised estimated delivery time. Consumers retain their statutory rights regarding delayed delivery.

4. Delivery of Special Materials

Certain products, including aerosols and materials subject to specific transport requirements, may have shipping restrictions.

Such orders may require an alternative delivery method or individually agreed shipping arrangements and costs.

We will inform customers of any necessary changes and seek their agreement before dispatch.

5. Right of Withdrawal and Returns

Consumers have the right to withdraw from a distance contract within 14 calendar days of receiving their goods, subject to applicable legal exceptions.

For more information about withdrawal rights, the return of materials and our online withdrawal form, please visit our Withdrawal & Returns page.

6. Contact Information

If you have any questions about payment methods, delivery or order collection, please contact us:

Powertex Baltics — SIA “MEIDI”

Email: info@powertex-baltics.com
Phone: +371 27650508

Website: https://powertex-baltics.com